Job Description

Join our exciting team in our Fitchburg, MA dispensary.  Launch your career in the growing industry!  Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical desk.
Primary Responsibilities :

• Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly label cannabis products when asked of assistance from the retail vault
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives
• Minimum Experience:
• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
• 
  Preferred Experience:
• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

• Soft Skills:
• Excellent communication & organizational skills 
• Strong analytical and technology skills.
• Ability to listen well and communicate effectively orally and in writing with various audiences. 
• High attention to detail
• Unquestioned integrity
• High energy with a desire to work in a team-oriented, fast-paced environment

•   Physical

  • Work is performed while standing, sitting and/or walking.
  •Requires the ability to communicate effectively using speech, vision and hearing.
  •Requires the use of hands for simple grasping and fine manipulations.
  •Requires bending, squatting, crawling, climbing, reaching.
  •Requires the ability to lift, carry, push or pull medium weights, up to 75 pounds
  •Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

  Hours & Conditions

  Must be available to work weekdays, weekends, and holidays.  Adapt schedule to work alongside the changing demands.
  
   

  Other

  Authorization to work in the United States, or the ability to obtain the same.
  Must obtain a State Agent Card.
  Must be a minimum of 21 years of age.
  Must be and remain compliant with all legal or company regulations for working in the industry.
  Must pass all required background checks.
  
   

Job Tags

Holiday work, Full time, Weekend work, Weekday work,

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