Reservations Agent Job at Cross Borders Talents, Malta

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  • Cross Borders Talents
  • Malta

Job Description

Join Our Team as an Reservation Agent Italian Speaker. 

*Only candidates based in Malta* ️

Are you passionate about helping others and looking for a stable career with tons of room to grow? Were searching for energetic, enthusiastic Italian-speaking individuals to join our dynamic team in the airline industry!

Why Youll Love This Role:

  • Full Training: Well provide all the tools you need to succeed and grow in your role.
  • Growth Opportunities: Gain valuable experience and move up within the company!
  • Incentives & Bonuses: Competitive pay + performance-based bonuses to reward your hard work!
  • Work-Life Balance: 40-hour workweek with a flexible schedule and a Monday to Friday working environment.

What Youll Do:

  • Customer Assistance: Help customers over the phone, social media, chat, and email with any airline-related inquiries.
  • Problem Solving: Provide top-notch customer service and solve issues in a fun and engaging way.
  • Independent Work: Bring your can-do attitude, initiative, and reliability to the table every day!

Who Are We Looking For?

  • Youre fluent in Italian (essential).
  • English Language C1 
  • ️ You have excellent communication skills (both written and spoken) and love interacting with people.
  • Youre proactive , reliable, and able to work with minimal supervision.
  • Youve got basic computer skills (preferably with an ECDL certificate).
  • Youve had previous experience in customer care.

Perks & Benefits:

  • Competitive Pay:
  • 5.50/hr (1st month of employment - training)
  • 7.48/hr (2nd month onwards)
  • 7.74/hr (7th month onwards)
  • 8.21/hr (after 1 year, performance-based)
  • Annual Italian language allowance of 600 (paid monthly)
  • Performance bonus up to 2,000/year!
  • Health & Wellbeing: Basic health insurance after 6 months, gym packages , and healthy food options at affordable prices.
  • Career Development: Full training + the opportunity to join a career development program .
  • Extra Perks: Mobile schemes, free parking ️, staff discounts in 50+ local businesses ️, and fun monthly events !

Ready to start an exciting new chapter? Apply today and join our amazing team!

Job Tags

Local area, Flexible hours, Monday to Friday,

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