Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

GDIT, people are our differentiator. Our Systems Administrator manages the functionality and efficiency of a group of computers running on one or more operating systems.  

• Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
• Provide IT Service Management functions and first level troubleshooting to all customers.

  Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.

  Analyze, diagnose, and isolate failures to hardware.

  Directly replace or coordinate replacement of hardware failures.

  Collect data for proper escalation and resolution by Tier 2/3.

• Perform network management services to include: monitoring network device health and status, monitoring network performance and utilization optimization.
• Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc.
• Perform modifications to authorized user lists, user profiles, and file system maintenance.
• Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system.
• Perform visual inspections of hardware and document/report all findings.
• Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.
• Manage account requests and provide account management responsibilities for personnel on numerous systems.
• Know all functional leads and technicians for all the managed systems by the  program.
• Understand local site command and hierarchy.
• Know POC's for systems that the Program does not have responsibility for.
• Interface with customers and government officials.
• Participates in special projects as required.

Shift work is on a rotating Panama Schedule.

Schedule 1                        Schedule 2

Work - Mon, Tues    ��       Off - Mon, Tue

Off - Wed, Thur                Work - Wed, Thu

Work - Fri, Sat, Sun          Off - Fri, Sat, Sun

Off - Mon, Tue                   Work - Mon, Tues

Work - Wed, Thu               Off - Wed, Thur 

Off - Fri, Sat, Sun               Work - Fri, Sat, Sun 

Shifts are 6 AM to 6 PM, 6 PM to 6 AM

WHAT YOU’LL NEED TO SUCCEED:
● Education: Technical Training, Certification(s) or BA/BS with 1+ years of experience technical discipline, or the equivalent combination.
● Required Experience:

• 1+ years of directly related experience in systems administration and analysis.
• UNIX/LINUX System Administration - Preferred
• Windows System Administration - Preferred
• Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2 week period)
• Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification.
• As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.

● Security Clearance Level: TS/SCI with Polygraph
● Location: On Customer Site
● US Citizenship Required

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays.

Work Requirements

Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Security+CE - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Job Tags

Holiday work, Local area, Shift work,

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